Legal
Privacy policy.
How we collect, use, store and protect your personal information when you use our website or contact us about our mobile mechanic services.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or contact us about our mobile mechanic services.
Information we collect
When you use the contact form on our website, we may collect:
- Your name
- Your telephone number
- Any information you choose to include in your message or enquiry
Depending on how our website, hosting provider, and contact form operate, we may also collect certain technical information, such as your IP address or other information automatically transmitted when you use the website.
How we use your information
We may use the information you provide to:
- Respond to your enquiries
- Contact you about our mobile mechanic services
- Arrange or discuss appointments
- Provide and manage our services
- Communicate with you regarding your enquiry or booking
- Keep appropriate business records
We will only use your personal information where we have a lawful basis to do so under applicable data protection law.
Cookies
Our website may use cookies or similar technologies depending on how the website, hosting provider, or other website services operate.
Where cookies or similar technologies are used, they may be used to help the website function properly or to understand how visitors use the website.
Where required by law, we will provide appropriate information about cookies and obtain consent where necessary.
Sharing your information
We do not sell, rent, or trade your personal information.
We may share your information where this is necessary to provide our services, where required by law, or where we have another lawful basis for doing so.
For example, information may be accessible to service providers involved in operating our website, hosting our website, processing enquiries, or providing technical services.
Data security
We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include keeping information for as long as necessary to respond to an enquiry, provide our services, maintain appropriate business records, comply with legal obligations, or deal with potential disputes.
When personal information is no longer required, we may securely delete or otherwise dispose of it.
Contact us
If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your privacy rights, please contact us.
